jilpub Privacy Policy

01 Introduction

jilpub ("jilpub," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the jilpub website, mobile applications, and associated gaming services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how jilpub collects, uses, discloses, stores, and protects your personal information when you interact with our Platform.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by jilpub in connection with the Platform. By registering an account or continuing to use the jilpub Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with jilpub.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jilpub acts as the Personal Information Controller in respect of the personal data it collects and processes through the Platform.

If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, you may contact our Data Protection Officer at [email protected]. We aim to respond to all data-related enquiries within fifteen (15) business days.

03 Personal Data We Collect

jilpub collects personal data from you in the following categories, depending on how you interact with the Platform:

We do not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification, responsible gaming compliance, or as mandated by applicable law. Where such data is collected, we apply heightened security measures and process it only with your explicit consent or as permitted by law.

04 How We Use Your Personal Data

jilpub uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your jilpub account, including identity verification and age verification (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the jilpub Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our 24/7 Filipino support team.
• Legal and Regulatory Compliance: To comply with PAGCOR guidelines, anti-money laundering obligations, tax reporting requirements, and other applicable Philippine laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other prohibited activities on the Platform.
• Responsible Gaming: To monitor gaming behaviour, identify potential problem gambling indicators, and administer self-exclusion and limit-setting tools in accordance with our Responsible Gaming policy.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilpub Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about jilpub, where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.

05 Legal Basis for Processing

jilpub processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the jilpub Platform and its services as described in our Terms & Conditions).
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements and anti-money laundering obligations.
• Legitimate Interests: Processing is necessary for jilpub's legitimate interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent: Where required by law, we will obtain your explicit consent before processing your personal data, particularly for marketing communications and the processing of sensitive personal information.

06 Sharing Your Personal Data

jilpub does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, InstaPay, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Game Providers: Third-party game software providers whose games are available on the jilpub Platform, to the extent necessary to deliver the gaming service.
• Identity Verification Providers: Third-party KYC and age verification services used to confirm your identity and ensure compliance with the 21+ age requirement.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or court order.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.
• Professional Advisers: Lawyers, auditors, and accountants, where necessary for the conduct of jilpub's business and legal obligations.

All third parties with whom jilpub shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with jilpub's instructions and applicable law.

07 Cookies & Tracking Technologies

jilpub uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit our website. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where errors occur, so we can improve the user experience.
• Functional Cookies: Remember your preferences, such as language settings and display options, to personalise your experience on jilpub.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilpub Platform. For more information on how to manage cookies, refer to your browser's help documentation.

08 Data Retention

jilpub retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of at least five (5) years following account closure, as required by PAGCOR and anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine financial record-keeping requirements.
• Customer Support Records: Retained for up to three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications, after which it will be deleted or anonymised within a reasonable period.

Upon expiry of the applicable retention period, jilpub will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

09 Data Security

jilpub implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the jilpub Platform.
• Secure, access-controlled server infrastructure with regular security audits and penetration testing.
• Role-based access controls ensuring that only authorised jilpub personnel can access personal data on a need-to-know basis.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Regular staff training on data protection and information security best practices.

While jilpub takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilpub will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilpub:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jilpub holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilpub's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.

11 Children's Privacy

The jilpub Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jilpub does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the jilpub Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12 Third-Party Links

The jilpub Platform may contain links to third-party websites or services for informational purposes. jilpub is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to personal data collected and processed by jilpub through the Platform.

13 Updates to This Policy

jilpub reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the jilpub Platform after the effective date of any changes constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilpub, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 15 business days for data privacy requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by jilpub.