Gaming should always be fun — not stressful, not harmful. At jilpub, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience safe, enjoyable, and within their means.
Six pillars that define jilpub's approach to responsible gaming — because your wellbeing always comes first.
jilpub strictly enforces the 21+ age requirement mandated under Philippine gaming regulations. Every new account undergoes identity and age verification before any real-money play is permitted.
Set daily, weekly, or monthly deposit and loss limits directly from your jilpub account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours.
Enable session time alerts so jilpub notifies you when you've been playing for a set duration. Taking regular breaks is one of the simplest and most effective responsible gaming habits.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your jilpub account will be temporarily suspended from all real-money gaming activity.
If you feel your gaming is becoming a problem, jilpub's self-exclusion tool lets you block access to your account for a minimum of 6 months or permanently. This decision is irreversible during the exclusion period.
Our dedicated Filipino support team is available around the clock to assist with responsible gaming concerns, account restrictions, and referrals to professional help resources.
jilpub puts you in control. All responsible gaming tools are accessible directly from your account dashboard — no need to contact support to activate them. Here's how to use each one:
Remember: responsible gaming tools are designed to help you, not penalise you. Using them is a sign of strength, not weakness. Thousands of Filipino players on jilpub use these features every day to keep their gaming fun and sustainable.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly cap in Philippine Peso (₱). The limit applies immediately. Increases require a 24-hour cooling period before taking effect.
Under the same Responsible Gaming menu, set a maximum loss threshold per day, week, or month. Once your net losses reach the limit, jilpub will automatically suspend further real-money play for that period.
Set a session duration reminder — for example, 30 minutes or 1 hour. jilpub will display a notification when your session reaches that duration, prompting you to take a break or review your activity.
Select a cooling-off duration of 1 day, 7 days, or 30 days. Your account will be suspended from real-money gaming for the chosen period. You can still log in to view your history and withdraw any remaining balance.
For longer-term breaks, choose self-exclusion for 6 months, 1 year, 5 years, or permanently. Once activated, jilpub will close your account to real-money gaming and you will not be able to reopen it during the exclusion period. Contact [email protected] to initiate this process.
Problem gambling can affect anyone. Recognising the early signs is the first step toward getting help. If any of the following sound familiar, please reach out.
Spending more money on gambling than you can afford, or borrowing money to fund your gaming sessions.
Chasing losses — continuing to play in an attempt to win back money you have already lost.
Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down.
Hiding your gambling activity from family members, friends, or colleagues in Manila, Cebu, or elsewhere.
Spending increasing amounts of time gambling, to the point where it interferes with work, school, or family life.
Needing to gamble with larger and larger amounts of money to get the same level of excitement or satisfaction.
Feeling depressed, guilty, or hopeless after a gambling session, yet continuing to gamble despite these feelings.
Repeatedly trying and failing to control, cut back, or stop gambling on your own without success.
Self-exclusion is the most powerful responsible gaming tool available on jilpub. When you self-exclude, your account is fully suspended from all real-money gaming activity for the duration you choose. This is not a cooling-off period — it is a firm commitment to stop.
jilpub takes self-exclusion requests seriously. Once activated, we will:
To request self-exclusion, contact our support team at [email protected] or use the self-exclusion tool in your account dashboard under Settings → Responsible Gaming.
At jilpub, we believe that online gaming — whether it's slots, bingo, dice, or the money wheel — is meant to be a source of fun and entertainment, not a way to make money or escape from problems. The vast majority of our Filipino players enjoy jilpub responsibly, setting budgets and playing within their means. But we also know that for some people, gambling can become a problem, and we take that responsibility seriously.
jilpub operates in compliance with PAGCOR guidelines, which include strict requirements around responsible gaming, player protection, and the prevention of underage gambling. We are committed to upholding these standards not just because the law requires it, but because it is the right thing to do for our players and their families.
jilpub strictly prohibits anyone under the age of 21 from registering or playing on our platform. This is a non-negotiable requirement under Philippine law. We verify the age and identity of every player during the registration process. If we discover that a minor has accessed the platform, we will immediately close the account and report the incident as required by applicable regulations.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. Please keep your jilpub login credentials private and never share your account with anyone, regardless of age.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using jilpub's responsible gaming tools or speaking to a professional.
Have you ever spent more money gambling than you originally planned or could comfortably afford?
Have you ever borrowed money or sold personal belongings to fund your gambling activity?
Do you find yourself thinking about gambling frequently, even when you're doing other things?
Have you tried to cut down or stop gambling but found it difficult or impossible to do so?
Has gambling ever caused problems in your relationships, work, or financial situation?
Do you feel the need to keep your gambling activity secret from people close to you?
If you answered "yes" to two or more questions, please consider reaching out to our support team at [email protected] or activating one of jilpub's responsible gaming tools. You are not alone, and help is available.
jilpub is here for the fun, the excitement, and the thrill — always within safe limits. Sign in to your account to review your responsible gaming settings, or explore our games with a clear head and a set budget.
Must be 21 years or older to play. Gambling involves risk. Please play responsibly.